FREQUENTLY ASKED QUESTIONS
WHAT IS MAH AND OUTPUT
mAh stands for milli Ampere Hour which is the capacity measurement. Output is equal to how quickly the SoleShot charges your device.
About 50 grams
1500 mAh, 5,55 Wh
Will my smartphone get fully charged
Depending on your usage and your smartphone’s battery size, a SoleShot will give you up to 4-8 hours of extra battery time. We have prioritized size, weight, and price, and this is the perfect combination.
HOW DO I RECHARGE MY SOLESHOT
Use the included Micro USB cable to recharge your SoleShot by connecting it to a USB-port on a computer or plugin adapter. A White LED will flash during charging. When fully charged, the will light will light up constantly.Please be sure to follow the instructions in the manual.
How many times can I recharge my SoleShot
Soleshot can be recharged more than 500 times.
What is a Lithium polymer battery
A lithium-ion polymer battery (abbreviated as LiPo, LIP, Li-poly, lithium-poly, and others) is a rechargeable battery of lithium-ion technology using a polymer electrolyte instead of a liquid one. These batteries provide higher specific energy compared to other lithium battery types and are being used in applications where weight is a critical feature.
A typical cell has four main components: a positive electrode, a negative electrode, separator, and electrolyte. The exact voltage ratings should be specified in product data sheets, with the understanding that the cells should be protected by an electronic circuit that won’t allow them to overcharge nor over-discharge under use.
By themselves, the cells are over 20% lighter than equivalent cylindrical cells of the same capacity.
Being lightweight is an advantage when the application requires minimum weight, such as in the case of radio-controlled models.
How does my SoleShot work
You simply open the packaging and plug in the SoleShot to your smartphone’s charging port and that’s it. A white LED will light up to indicate that your phone is charging. If your phone is fully charged, the LED will turn off.
Please note that this charger works with both Lightning for Apple iPhones and Micro USB for Android. Make sure to insert SoleShot so it applies to your phone. Some smartphones may differ – if the SoleShot is not charging, try flipping it over.
If it doesn’t work, you may have activated the fuse that secures that the SoleShot doesn’t short-circuit your phone. Recharge your SoleShot, and it will go back to functioning normally.
Does SoleShot work with all smartphones
SoleShot comes with a universal plug that works with iPhones and most Android devices. The SoleShot is now also available with the Type C plug for the newer smartphones .
Does my SoleShot also work with other devices
SoleShot is developed for charging mobile devices, but is essentially a device that can be used to charge any device with a Micro USB port or Lightning connector. However, we recommomend that it is only being used for smartphones
Where is SoleShot produced
SoleShot is designed in Aarhus, Denmark, and produced in China at a carefully selected factory. We make it a priority to partner up with manufacturers who commit themselves to the highest standards of production.
Where can I buy a SoleShot
Our vision is to make SoleShot available to you wherever your need occurs. No matter if you are at a rock concert or shopping in a mall. We are currently working on developing an app that shows you the nearest place to buy a SoleShot.
Does my SoleShot come with a cable
Yes. In the packaging you will find an orange Micro USB cable you can use for recharging your SoleShot.
Please notice that it is only the rechargeable SoleShots that come with a charging cable.
Why is my SoleShot blinking
Your SoleShot blinks when it is charging. When the light doesn’t blink any more, your SoleShot is fully charged and ready for use.
Why does my SoleShot light up
A white LED will light up to indicate that your phone is charging. If your phone becomes fully charged, the LED will turn off.
My SoleShot doesn’t work – what could be the problem
Smartphones are often being carried in pockets or handbags which makes them dusty and full of pocket lint. If your SoleShot doesn’t work, a solution could be to check and carefully clean the charging port with appropriate cleaning equipment specified by your device’s manufacturer. If your SoleShot doesn’t work, you may have activated the fuse that secures that the SoleShot doesn’t short-circuit your phone. Recharge your SoleShot, and it will go back to functioning normally.